{"id":1593,"date":"2024-04-20T16:17:11","date_gmt":"2024-04-20T14:17:11","guid":{"rendered":"https:\/\/pixeltype.co.za\/pixelprint\/?page_id=1593"},"modified":"2024-04-24T17:11:00","modified_gmt":"2024-04-24T15:11:00","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/pixeltype.co.za\/pixelprint\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1593\" class=\"elementor elementor-1593\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4861164 e-flex e-con-boxed e-con e-parent\" data-id=\"4861164\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dcd0e18 e-flex e-con-boxed e-con e-child\" data-id=\"dcd0e18\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccf5b42 elementor-widget elementor-widget-heading\" data-id=\"ccf5b42\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Return Policy for PixelPrint<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fbdf1c elementor-widget elementor-widget-text-editor\" data-id=\"9fbdf1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Last Updated: April 20, 2024<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5515787 e-flex e-con-boxed e-con e-parent\" data-id=\"5515787\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c378bb6 elementor-widget elementor-widget-text-editor\" data-id=\"c378bb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>At PixelPrint, we value your satisfaction with your purchase. If you need to return an item, please review our return policy below:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ad6f1c e-flex e-con-boxed e-con e-parent\" data-id=\"9ad6f1c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c28b82e e-flex e-con-boxed e-con e-child\" data-id=\"c28b82e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ae4f377 e-grid e-con-boxed e-con e-child\" data-id=\"ae4f377\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30fe691 elementor-widget elementor-widget-text-editor\" data-id=\"30fe691\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Eligibility for Returns<\/strong><\/p><p>\u00a0 \u00a0 &#8211; Items must be in their original condition, unworn, and undamaged.<\/p><p>\u00a0 \u00a0 &#8211; Returns must be initiated within 48 hours of receiving your order.<\/p><p>\u00a0 \u00a0 &#8211; Items that have been washed or altered will not be accepted as returns.<\/p><p><strong>Process for Returns<\/strong><\/p><p>\u00a0 \u00a0 &#8211; Contact our customer support team at pixelprint@pixeltype.co.za or call 084 981 0001 to initiate a return.<\/p><p>\u00a0 \u00a0 &#8211; Provide your order number and details about the item(s) you wish to return.<\/p><p><strong>Return Shipping<\/strong><\/p><p>\u00a0 \u00a0 &#8211; Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong item sent, damaged item).<\/p><p>\u00a0 \u00a0 &#8211; We recommend using a trackable shipping method for returns.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617670f elementor-widget elementor-widget-text-editor\" data-id=\"617670f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Refunds<\/strong><\/p><p>\u00a0 \u00a0 &#8211; Refunds will be issued to the original payment method within 5-7 working days from the day we receive the returned item.<\/p><p>\u00a0 \u00a0 &#8211; Please note that shipping costs are non-refundable.<\/p><p>Non-Returnable Items<\/p><p>\u00a0 \u00a0 &#8211; Certain items may not be eligible for return due to hygiene or safety reasons. These items will be clearly marked as non-returnable.<\/p><p><strong>Exchanges<\/strong><\/p><p>\u00a0 \u00a0 &#8211; We do not offer direct exchanges. If you need a different size or item, please initiate a return for the unwanted item and place a new order for the desired item.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49f4a16 elementor-widget elementor-widget-text-editor\" data-id=\"49f4a16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Restocking Fee<\/strong><\/p><p>\u00a0 \u00a0 &#8211; A 15% restocking fee will apply to returned items that are in their original condition and returned for reasons not related to our error.<\/p><p>\u00a0 &#8211; This fee helps cover the costs associated with processing returned items and preparing them for resale at a discounted price due to being used or opened.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07f6d33 elementor-widget elementor-widget-text-editor\" data-id=\"07f6d33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Contact Us<\/strong><\/p><p>\u00a0 \u00a0 &#8211; If you have any questions or need assistance with a return, please email us at <a href=\"mailto:pixelprint@pixeltype.co.za\">pixelprint@pixeltype.co.za<\/a> or call 084 981 0001.<\/p><p>Please note that our return policy is subject to change without prior notice. We recommend reviewing the return policy before making a purchase.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy for PixelPrint Last Updated: April 20, 2024 At PixelPrint, we value your satisfaction with your purchase. If you need to return an item, please review our return policy below: Eligibility for Returns \u00a0 \u00a0 &#8211; Items must be in their original condition, unworn, and undamaged. \u00a0 \u00a0 &#8211; Returns must be initiated within [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1593","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/pages\/1593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/comments?post=1593"}],"version-history":[{"count":7,"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/pages\/1593\/revisions"}],"predecessor-version":[{"id":1702,"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/pages\/1593\/revisions\/1702"}],"wp:attachment":[{"href":"https:\/\/pixeltype.co.za\/pixelprint\/wp-json\/wp\/v2\/media?parent=1593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}